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Quick answers to the most common questions about orders, shipping and your account.
Quick answers to the most common questions
Yes. The whole site runs over an encrypted connection and your card details travel straight to the processor: they are not stored on our servers. Every purchase is authenticated with 3D Secure against your issuing bank, which may ask you for a verification code to confirm it is you making the purchase.
We accept Visa, Mastercard, American Express, Discover, JCB and Diners Club credit and debit cards. That is the only payment method enabled: we do not take bank transfers, SINPE Movil or cash. Charges are made in US dollars (USD) through BAC Credomatic, with 3D Secure authentication.
Standard shipping within the Greater Metropolitan Area takes 2-3 business days. For the rest of Costa Rica, delivery takes 3-5 business days.
Once your order ships, you will receive an email with a tracking number. You can also check the status from your account under 'My orders'.
All our products are 100% original and officially licensed. Each product includes the manufacturer's warranty. Contact us for warranty claims.
Click 'Sign up' in the top right corner to create an account. Once logged in, you can manage your profile, addresses and payment methods from 'My account'.
Currently we only ship within Costa Rica. International shipping is coming soon. Follow us on Instagram for updates.
Subscribe to our newsletter for 10% off your first order. Follow us on Instagram @itimportracing for exclusive promotions and flash sales.
You can reach us via WhatsApp for instant response, email for formal inquiries, or visit our physical store in San Rafael de Escazú.
Message us or visit the store.